about how we conduct PIP Assessments about how we conduct PIP Assessments

What is PIP?

The Personal Independence Payment (PIP) is a benefit for people aged from 16 to 64 with long-term health conditions or impairments. Replacing the Disability Living Allowance (DLA), PIP is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.

We carry out PIP assessments on behalf of the Department for Work and Pensions (DWP) in Wales, the West Midlands and the East Midlands and the Department for Communities (DfC) in Northern Ireland. Our Disability Assessors are qualified Health Professionals who have been specially trained in carrying out PIP Assessments and have been approved by the DWP/DfC.

PIP gives individuals the opportunity to have a one-to-one discussion with a healthcare professional in their own home, or at a one of our assessment centres. These visits aren’t about trying to diagnose symptoms. It’s an opportunity for individuals to outline the specific affect their condition has on their life from day to day.

From this assessment our Disability Assessors create a tailored report for the DWP or the DfC.

We’ve worked in the healthcare sector for over 20 years using our expertise and talent to improve the quality, safety, effectiveness and efficiency of a range of services. We’re proud to be involved with the Personal Independence Payment.

About Disability Assessment

PIP Assessments are focused on how an individual’s condition impacts their daily life, rather than the health conditions themselves. Because – while many people might share an illness – no two individual’s circumstances are the same. That’s why our values are empathy, professionalism and dignity and we strive to deliver the best assessment process that we can.

PIP in England and Wales

In Wales, the West Midlands and the East Midlands, we carry out PIP assessments on behalf of the Department for Work and Pensions. To read more about DWP’s entitlement conditions and specific assessment criteria, please visit the DWP website.

PIP in Northern Ireland

In Northern Ireland, we carry out PIP assessments on behalf of the Department for Communities. PIP replaced the DLA in Northern Ireland in June 2016 – and we’re helping with the on-going transition. All new customers, and anyone coming to the end of their DLA benefits, will now be applying for PIP. Between December 2016 and December 2018, DLA customers aged from 16 to 64 years of age will be invited to claim PIP.

Learn more about PIP in Northern Ireland.